Terms of purchase

Reserve online – pay in store

A web order is a reservation. No payment is taken on the website. We let you know when your items are ready to collect, and the purchase is completed and paid when you collect them in the shop.

We hold reserved items for 3 days from when the order was placed. If the order isn't collected within that time we may release the reservation. You can cancel at any time by contacting us – free of charge.

Prices

All prices are in Swedish kronor including VAT. We reserve the right to correct printing errors and sell-outs. The price that applies is the price in your confirmed order.

Repairs

The price in the booking is an estimate based on the model and chosen repair. If diagnostics show that something else needs fixing, we contact you before doing anything, and you always approve the final price. Diagnostics are free of charge.

The repair is paid in the shop when it's done. We recommend backing up your phone before handing it in.

Warranty

Repairs carry a 6-month warranty on the work done and the parts replaced. The warranty doesn't cover new damage such as drops, impacts or liquid damage, or if the device has been opened by someone else after the repair.

New products carry the manufacturer's warranty. Refurbished products carry the warranty stated on the product page. Your statutory consumer rights always apply.

Complaints and contact

Contact us in the shop, at 072-054 41 17 or uppsalamobiltekniker@hotmail.com if something isn't right.

In the event of a dispute we follow the recommendations of the Swedish National Board for Consumer Disputes (ARN).